E-Procurement: Not Just EDI Anymore

E-Procurement: Not Just EDI Anymore

by | Mar 25, 2026 | Digital Roadmap

And That Changes the Game for Distributors When most distributors hear “e-procurement,” they still think about EDI. A customer sends a PO.You send back an acknowledgment.Maybe an invoice.Maybe an ASN if you’re more advanced.It’s structured. It’s efficient. It...
The Team Tax You Just May be Paying

The Team Tax You Just May be Paying

by | Jan 21, 2026 | e-commerce

Avoiding the hidden costs eCom teams might otherwise pay Your IT team speaks in APIs and microservices. Your sales team speaks in customer relationships and deal flow. Marketing talks content and campaigns. Customer service talks order volume and handle time. In issue...
Closing the Great Divide in B2B Ecommerce

Closing the Great Divide in B2B Ecommerce

by | Dec 18, 2025 | e-commerce

In B2B distribution, there’s an ongoing disconnect I see time and again—the great divide. On one side are the business teams – sales, marketing, customer service – who live closest to the customer relationship. On the other side are the technology teams...
Do Not Let Technology Wag the Dog

Do Not Let Technology Wag the Dog

by | Nov 18, 2025 | Strategy, Technology

How to avoid this simple (but costly) mistake in B2B digital transformation With a moniker like ‘The Digital Roadmap’ it’s natural to assume we’re talking about technology. In truth, we’re here to help you APPLY the technology. With that comes a responsibility to talk...