Perspectives
Articles
B2B Personalization Starts Before the Platform
Let’s start with the why, because the why is compelling. According to McKinsey, companies that do...
Operational Data: Cheapest to Fix, Most Expensive to Ignore
Here’s a question worth sitting with for a minute. If you added up every freight surcharge your...
B2B Personalization – Not Just a Name in the Header
True personalization in B2B ecommerce is harder, more nuanced, and far more valuable than most...
Why Platform Selection is Broken
B2B platform selection is broken. That statement probably won’t surprise many. When 2/3 of B2B...
Do Not Let Technology Wag the Dog
With a moniker like ‘The Digital Roadmap’ it’s natural to assume we’re talking about technology....





