Perspectives
Articles
Revenue Workflows: The Key to B2B Sales Enablement
A few years ago, I was on a conference panel in Chicago. About two-thirds of the way through...
E-Procurement: Not Just EDI Anymore
A customer sends a PO.You send back an acknowledgment.Maybe an invoice.Maybe an ASN if you’re more...
The Compliance Gate
Last issue, we built the intake valve, the first refining station where product identity enters...
The Team Tax You Just May be Paying
Your IT team speaks in APIs and microservices. Your sales team speaks in customer relationships...
Part 2: Building Your Internal eCommerce Ownership Team
In Part 1, we made the case that e-commerce platforms need owners, not just builders—that...
Do You (Really) Need to Re-Platform?
In our line of work, we frequently see folks fighting the technology. We see teams devoting time...