FREE SPECIAL REPORT
AI puts the Digital Branch within reach. But how will you get there?
FREE Special Report shares the foundational pieces distributors & manufacturers need to put AI to work.
In this report, you’ll learn:
✓ The hours that kept the Digital Branch out of reach just collapsed and how organizations moving early, with proper guard-rails have competitive advantage
✓ How Capability Debt throttles organizations and why native functionality matters now more than ever
✓ Proper governance principles that allow AI to assist and scale data enrichment and operations
✓ How Fifteen B2B commerce platforms performed against ~150 AI-specific capabilities, measured on what ships today
✓ A 90-day blueprint teams and leadership can use to get out of the gates
AI is the loudest topic in B2B, and the least defined.
Ask what AI means for a distributor or manufacturer and you’ll get a keynote, a demo, and a pitch. Ask what it means for your business, with your customers, your catalog, and your contract pricing, and the room gets quiet. That silence is what we set out to fix. This report moves beyond the pitch deck into how distributors and manufacturers can actually leverage AI to deliver the experience customers always wanted: The platform capabilities that matter, the data governance that was always necessary and is now required, and the shift in mindset that pulls it all together. Beyond the hype to the how.
What's in the Special Report?
The Digital Branch Problem
Why the branch was always the right destination and what customers wanted. And how, for many distributors & manufacturers, it’s been hard to reach.
The Acceleration Framework
How AI, with governance throughout becomes a force-multiplier throughout eCommerce and other digital operations. Define it, govern it, and let AI carry it.
Capability Debt
Hours were always the hedge against platform gaps. AI removes that hedge. Know how that changes your platform requirements before your next platform purchase.
The Platform Pillar
We looked at four use cases built for B2B and how platforms are beginning to roll out AI capabilities.
The Data Pillar
Why every AI conversation ends in governance, the four components that make it real, and the gauges that keep refined data refined.
The Process Pillar
AI can’t execute what nobody wrote down. How documenting one process, like quoting, exposes every gap and builds your business case.
“AI did not create the governance crisis. It ended the industry’s ability to defer it.”
The Branch Was Always the Right Destination
The branch was always the right destination: The place customers get the attention, knowledge and answers they count on. Recreating that experience digitally was prohibitive for many. Until now.
By Jay Schneider, with Sam Aldinger. Published by The Digital Roadmap, the practitioner’s newsletter for B2B digital leaders.
This report made possible by our sponsors: