Platform & Tech Stack

Audit

Finding out if your platform is holding you back is cheap. Not knowing is what's most expensive.

The Platform Audit protects you from the biggest costs of all: lost customers and lost time

AI, acquisitions and digital transformation are changing B2B commerce faster than anything the industry has seen. And, it’s exposing the one problem the industry didn’t know it had:

Capability Debt

The capabilities your platforms lack are the gaps you pay for, year-after-year: customizations, workarounds, and ultimately poor customer adoption. When hours defined implementation and support, organizations could spend their way through. AI is changing that. FAST.

What your platform(s) deliver natively is now the governance that matters.

The real cost of the wrong platform is not the replatform. It’s what your business loses: customers who stop ordering (or leave), teams that work around not with it, and the competitors that pull away. The money and time are painful. The customers are everything.

So whether you just finished a selection, suspect your platform is holding you back, or simply want to know for certain, the question is the same.

Would your platform survive an objective look?

The Platform Audit: the true picture, and peace of mind that goes with it.

The Platform Genius Audit answers that question with data, not opinions. We run full discovery on your business, the same discovery that powers our Platform Genius RFPs, and map your specific use cases and business rules against 45,000+ verified data points across 30+ platforms. No demos. No vendor pitches.

In a few weeks you’ll know exactly where you stand with a path leadership can easily get behind.

Who it’s for:

You picked a platform and want to validate it before signing
You suspect the current platform is costing you more than you can see
Your platform seems fine but things are changing fast and the risk of not knowing isn’t worth it

Your platform, confirmed or at risk

Especially given the rapid rate of change, these capabilities are either covered or a risk you may be carrying right now.

What needs to be true

AI framework in place, ready for what's coming

Scales with your growth and most complex customers

Critical use cases delivered natively

Aligned with the rest of your stack

Teams work in it, not around it

Cost of ownership known and manageable

At Risk

Bolted-on AI tools increase maintenance costs

Every new feature is a big project

Funding features others get out of the box.

A governance nightmare

Teams struggle to adopt it. Customers won't.

A house of cards

Good to Go

Confirmed

When it comes to your platform, shouldn't you be sure?

The data confirms your choice or identifies the culprit. Either way, you get critical insights while there’s still time to act.

The Platform Audit: $9,500. Full discovery included. Every dollar credits toward a full selection if you choose to run one. Introductory pricing through the launch of the 2027 B2B eCommerce Capability Report.

Finding the truth starts with a 15-minute call.

Book Audit Call